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Counseling

Successful counseling involves individuals and families or groups of people looking at the problem areas in their lives, understanding the causes of these problems and then taking action to resolve the issues that are troubling them. For counseling to be the most effective, we ask that you actively participate in the counseling process by honestly presenting your issues as you see them. It is important to work on issues in your daily life, not only during sessions, and make every effort to follow recommendations with which you are in agreement.

Our Agency provides short term counseling services. You and your counselor will periodically review your progress and plan for continued services if appropriate. Clients with long-term counseling needs can be referred to other agencies and/or services.

Our Program

As this may be your first time in counseling, we have outlined some areas to introduce you to our counseling program. We hope your experience will be positive and rewarding.

Assessment

The initial counseling sessions will be important to gather information and mutually identify concerns to establish a treatment plan. You and your family may attend these sessions to assist the counselor in gaining a complete perspective. You may be asked to sign a release of information which will enable us to better coordinate your treatment.

Confidentiality

Youth and Family Services complies with a Professional Code of Ethics, therefore all sessions and information will remain confidential. Please understand that the law may require mandated reporting and that reporting is required when safety is an issue.


Termination of Counseling

When you and your counselor agree that you have met your desired goals of treatment you may wish to stop counseling. It is important to discuss your needs with your counselor, as how the counseling ends is an important phase of the counseling process. Your input is critical to the termination of services.

Fees

Youth and Family Services is a non-profit agency. We are able to offer services at reasonable rates. Payments are important to our agency as they directly support our counseling services. Payment is expected at the end of each session. Fees are determined on a sliding scale based on the clients ability to pay. Services are available to clients who are not able to pay.

Youth and Family Services does not send bills for services nor participate in insurance reimbursement programs.

Counseling Hours

Hours are flexible and available at a location in Killingworth as well at the offices of Youth and Family Services. Please call to arrange an appointment.

Appointments

Appointments are 50 minutes. We kindly ask for 24 hours advance notice for cancellations. If you miss your scheduled appointment without notifying the agency, the full fee will be charged. It is important to comply with this request to accommodate those who are waiting for services.

We want your experience to be a fulfilling one. If at any time you have concerns or questions about the services you are receiving, please talk directly to your counselor. The Agency Director is always available in the event you have additional concerns.

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© 2008 Youth and Family Services of Haddam-Killingworth, Inc.
P.O. Box 432, Higganum, CT 06441-0432
(860) 345-7498
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